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INSURANCE INFORMATION

Insurance Clients:

Keys To Communication is only accepting new insurance patients from Kaiser Permanente

We are no longer accepting new patients from UnitedHealthcare or Blue Cross of California, but will continue to service existing patients.

 

Please be aware that insurance benefits for speech-language therapy vary greatly from insurance company to insurance company, and even between different policies with the same insurance carrier.

Private Pay Clients:

As a private pay client, your treatment may eligible for reimbursement through your insurance company.  Your treatment is eligible for reimbursement through your HSA/FSA account.

 

Your invoice will include all the necessary codes to include on reimbursement requests.

 

 

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Good questions to ask your insurance company

  • Does your insurance company cover Speech and Language Therapy Services?
    • If yes– How much?

  • Is there a deductible?

    • If so, how much?

    • How much has been applied so far?

  • What is my maximum out of pocket expense?

    • How much has been applied so far?

  • Is there a limited number of visits for speech therapy?

    • If so, how many of each?

    • How many have been used this year?

  • Are there any restrictions on the number of services provided in a day?

In gathering information from your insurance company to find out about your coverage, please keep in mind that no matter what you are told on the phone, this is never a guarantee of coverage. But getting the most detailed and accurate information certainly helps you know what your insurance is likely to cover.

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