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Insurance Clients:

Keys To Communication is currently accepting new patients from:

  • UnitedHealthcare

  • Kaiser Permanente

  • BlueShield of California

  • BlueShield (outside CA) if your policy is part of the BlueCard program (look for a suitcase logo on the front of your card)


Please be aware that insurance benefits for speech-language therapy vary greatly from insurance company to insurance company, and even between different policies with the same insurance carrier.

Private Pay Clients:

As a private pay client, your treatment may eligible for reimbursement through your insurance company.  Your treatment is eligible for reimbursement through your HSA/FSA account.


Your invoice will include all the necessary codes to include on reimbursement requests.




Good questions to ask your insurance company

  • Does your insurance company cover Speech and Language Therapy Services?
    • If yes– How much?

  • Is there a deductible?

    • If so, how much?

    • How much has been applied so far?

  • What is my maximum out of pocket expense?

    • How much has been applied so far?

  • Is there a limited number of visits for speech therapy?

    • If so, how many of each?

    • How many have been used this year?

  • Are there any restrictions on the number of services provided in a day?

In gathering information from your insurance company to find out about your coverage, please keep in mind that no matter what you are told on the phone, this is never a guarantee of coverage. But getting the most detailed and accurate information certainly helps you know what your insurance is likely to cover.

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